1. Introduction

Welcome to FluxStack ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using FluxStack, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address, name, and password when you create an account
Profile Information: Optional profile details you choose to provide
Database Connection Information: Database credentials and connection details that you choose to store (encrypted at rest)
Schema Data: Database schemas, tables, columns, and related metadata you create or import
Project Data: Projects, organizations, and collaboration data
Communication: Messages, feedback, and support requests you send to us

2.2 Automatically Collected Information

Usage Data: How you interact with our service, features used, and time spent
Device Information: Browser type, operating system, device identifiers
Log Data: IP address, access times, pages viewed, and error logs
Cookies and Tracking: We use cookies and similar technologies to enhance your experience

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services
To authenticate users and manage accounts
To process transactions and send related information
To send technical notices, updates, and support messages
To respond to your comments, questions, and requests
To monitor and analyze usage patterns and trends
To detect, prevent, and address technical issues and security threats
To comply with legal obligations and enforce our terms

4. Data Security

We implement industry-standard security measures to protect your information:

Encryption: Database credentials and sensitive data are encrypted at rest and in transit
Access Controls: Strict access controls and authentication mechanisms
Regular Audits: Security audits and vulnerability assessments
Data Backup: Regular backups to prevent data loss

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist in operating our service (e.g., cloud hosting, payment processing)
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share your information
Team Collaboration: Project and organization data is shared with team members you invite

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and associated data
Data Portability: Export your data in a machine-readable format
Opt-Out: Unsubscribe from marketing communications
Cookie Preferences: Manage cookie settings through your browser

To exercise these rights, please contact us at the email address provided below.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

8. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hello@fluxstack.io

Website: fluxstack.io